Herbs For Dogs
    from Robert McDowell's Herbal Treatments


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Ordering and Shipping FAQs
How long does it take for treatments to reach the USA?
I got disconnected from the Internet before I finished ordering...
I don't know if my order got through...
When do you charge my credit card?
How much does shipping cost?
Where do you ship the treatments from?
How long does it take to ship a treatment once the order has been made?
How do I get a custom herbal treatment for myself/ my animal?


How long does it take for treatments to reach the USA?
We have contracted with skynet express . Skynet guarantees 4 days delivery maximum to most countries.

Clients will be advised of the tracking number of their shipment when I confirm the order and they can follow it on the site; http://members.ozemail.com.au/~tquay/qxptracking.html

We do fill in a customs declaration and it will say that the contents are animal herbal treatments and it will be marked from:
Bathurst Traditional Medicine Centre, 221 George Street, Bathurst NSW 2797, Australia.

I got disconnected from the Internet before I finished ordering...
You will have to order again at http://www.Herbal-Treatments.com/order.html. If it makes you feel comfortable, you could also email sales@herbal-treatments.com to cancel your previous/ incomplete order.

I don't know if my order got through...
Email sales@herbal-treatments.com for a confirmation.

When do you charge my credit card?
Your card is charged just before the treatments you ordered are posted out.

How much does shipping cost?
Courier (Skynet) costs:

USA - USD      $20.00 up to 500grams
                      $25.00 up to 1 Kg
                      $30.00 up to 2 Kg

European and Asian destinations add $5 to each of the above.
Note: We do not recommend using international couriers to either Canada or the UK as customs and quarantine inspections often delay shipments and import duties are more likely to be applied.


For Australians, The indicated prices do include GST but not postage, which is $5 - $7 for small packages and $11 - $15 for larger packages anywhere in Australia.

Please note that charges for product and freight may vary by a tiny amount up or down as the actual charges are made in Australian Dollars at the published daily exchange rate which we use for your shipment. Due to currency fluctuations this rate may differ from the rate your credit card supplier uses to convert the charges back to US$ , Euros or Yen for example.

These small differences are out of our control, they should be no more than a tiny percentage at most, and they are just as likely to go in your favor as in ours.

Where do you ship the treatments from?
The treatments are shipped from:
Bathurst Traditional Medicine Centre, 221 George Street, Bathurst NSW 2797, Australia.

How long does it take to ship a treatment once the order has been made?
They are usually shipped the same day.

How do I get a custom herbal treatment for myself/ my animal?
For your animal, use the Contact Us page to email Robert asking for a custom treatment. For yourself, sign up for the Online Full Health Consultation with Robert and Robert will make you a Herbal Treatment to suit your individual needs.







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